What is a voice AI assistant?

It’s a smart, always-on receptionist that answers your business calls, handles common queries, takes messages, books appointments, and never asks for a coffee break or holiday.

Will I still need to answer the phone?

Only if you really want to. Our agents are trained to catch leads, book jobs, and even send summaries — so you can focus on doing the work, not answering “are you open on Sundays?”

Yes — with consent. All calls are recorded and transcribed so you can review what was said, track performance, and catch that one time someone said “you’re amazing.”

Will my agent sound like a robot?

Not unless you want it to. We use natural-sounding AI voices, tuned for Aussie charm or whatever vibe suits your brand best.

Can I make changes to my agent?

Yep. All packages include a set number of refinements. Tier 3 includes ongoing optimisation — like a gym trainer, but for your AI.

Do you help me get started?

Yes, onboarding is included — ranging from a simple form for Tier 1, to a shared Slack/Trello space for Tier 2+, and full hand-holding (without getting weird about it) for Tier 3.

How long does set-up take?

Tier 1 can be live in 48 hours. Tier 2 takes around 2 weeks depending on complexity. Tier 3 gets a bespoke setup and usually needs 3+ weeks, similar to hiring a new employee.

Are there any discounts for bulk orders or resellers?

Yes! If you’re a rep or want to roll this out across clients or teams, let’s chat. We love a good partnership.

Can my agent handle angry customers?

She’ll stay cool, calm, and collected — no eye-rolls or sarcasm (unless you specifically ask for it, which we’ve totally done for a few clients).

How do I pronounce HAIVN?

It’s pronounced “Haven”, like a peaceful place — not spelled out as an acronym. Think of it as your safe haven in the world of AI agents.

Saira (AI Receptionist)

Includes 400 minutes per month

Call Cost: $0.89 per minute

Ability to take multiple calls at once

Advanced message taking

Missed call text & email notifications

BUSINESS BOOSTER FEATURES:

INCLUDED : + STARTER

Friendly front desk greeting with smart intent detectionCustom questions for call qualification
Calendar scheduling
Automated booking, confirmation, and reminder messages
Reschedule & no-show follow-up workflows

EXTRA BONUS: AI Concierge Voice Agent

We’ll embed your custom voice agent directly into your website—ready to surprise and delight visitors, answer questions, guide them through your services, and even take messages when you’re offline. Like having your best team member work 24/7… without needing coffee breaks.

Upgrade Your Voice: Add a professionally recorded voice clone (normally $1,200 one time fee) for just $699 when you launch. Your callers hear your brand tone
—every time.

$2,499 set-up fee

Includes 1000 minutes per month

Call Cost: $0.49 per minute

Ability to take multiple calls at once

Advanced message taking

Email missed call message / notifications

ALL-IN-ONE FEATURES:

INCLUDED : + BUSINESS BOOSTER

Live phone transfers
Full appointment scheduling handled for you
Customised training
Send text messages
SMS & email drip campaigns
Missed call text alerts
Reactivation sequences for old leads or no-show clients

EXTRA BONUS: AI Concierge Voice Agent

We’ll mirror your phone agent on your website, creating a seamless cross-channel experience. Your AI concierge can greet, guide, and engage visitors—just like on the phone—so your digital presence works 24/7 without lifting a finger.

Signature Brand Voice option Included.
We’ll guide you through a pro voice capture session with our audio producer, build your custom model, and deploy it across phone + web agents.

$4,999 set-up fee

What is a voice AI assistant?
It’s a smart, always-on receptionist that answers your business calls, handles common queries, takes messages, books appointments, and never asks for a coffee break or holiday.
Will I still need to answer the phone?
Only if you really want to. Our agents are trained to catch leads, book jobs, and even send summaries — so you can focus on doing the work, not answering “are you open on Sundays?”
Do you record calls?
Yes — with consent. All calls are recorded and transcribed so you can review what was said, track performance, and catch that one time someone said “you’re amazing.”
Will my agent sound like a robot?
Not unless you want it to. We use natural-sounding AI voices, tuned for Aussie charm or whatever vibe suits your brand best.
Can I make changes to my agent?
Yep. All packages include a set number of refinements. Tier 3 includes ongoing optimisation — like a gym trainer, but for your AI.
Do you help me get started?
Yes, onboarding is included — ranging from a simple form for Tier 1, to a shared Slack/Trello space for Tier 2+, and full hand-holding (without getting weird about it) for Tier 3.
How long does set-up take?
Tier 1 can be live in 48 hours. Tier 2 takes around 2 weeks depending on complexity. Tier 3 gets a bespoke setup and usually needs 3+ weeks, similar to hiring a new employee.
Are there any discounts for bulk orders or resellers?
Yes! If you’re a rep or want to roll this out across clients or teams, let’s chat. We love a good partnership.
Can my agent handle angry customers?
She’ll stay cool, calm, and collected — no eye-rolls or sarcasm (unless you specifically ask for it, which we’ve totally done for a few clients).
How do I pronounce HAIVN?
It’s pronounced “Haven”, like a peaceful place — not spelled out as an acronym.
Think of it as your safe haven in the world of AI agents.

Saira

AI Receptionist / Virtual Assistant

24/7 Virtual Assistant

Call Routing*

Appointment Scheduling*

Message to email or text*

The hidden leak: Why your business needs Saira

Saira, AI Receptionist

Starter

$149

Business Booster

$549

All-In-One

$1,499

Need a custom setup for your team or multi-location business?

Contact Form

Humanise

$899 set-up fee

Graphics

$399 set-up fee

Advertising

from $1,499

Ready to chat to Saira?

FAQ's

What is a voice AI assistant?

Will I still need to answer the phone?

Do you record calls?